Implementing is adapting!
Our teams can help you set up your softwares. We want your employees to adopt the software and use all of its features. Our goal is to customize your application as much as possible to meet your specific needs.
Implementing is adapting!
Our teams can help you set up your softwares. We want your employees to adopt the software and use all of its features. Our goal is to customize your application as much as possible to meet your specific needs.
The 4 steps of our software implementation service
We provide you with a structured solution tailored to your needs by identifying success factors at every stage of the project delivery.
We listen to your expectations and assess your existing processes to customize our support and the softwares to be implemented.
We validate our strategy and recommendations with you.
Once the strategy has been validated, our experts implement precisely the conditions that have been validated with you. You approve changes and deliverables every two weeks.
But our experts don’t stop there! What makes our support unique is the training we provide to your teams who will be using the software.
By the end of the coaching process, your company will have a viable, sustainable solution that is tailored to your needs. Your teams will have been trained to use the tool to its full potential.
Step 1 starts here
Click on the button to understand your needs!
The benefits of implementation
Increased efficiency
Your business is much more competitive and profitable when you maximize the amount of value-added work your teams do. This solution allows them to be autonomous and to learn more quickly with a solution that is adapted to their daily expectations.
Cost savings
Software implementation is an integral part of every organization’s transactional process and cost-saving efforts. Implementing reduces the costs related to the training of employees, and increases their productivity.
Customer satisfaction
For any company, the starting point for growth is customer satisfaction. Software implementation allows you to work indirectly on the 4 dimensions of customer satisfaction.
Implementation allows you to influence your customers’ opinion of your company. Your teams are more efficient and provide a better support experience to your customers. In addition, our implementation of customer relationship softwares directly impacts your customer base.
Your customers feel like they made the right choice with the successful implementation of a technical support software such as Zoho Desk. When it comes to emotions, it’s very complicated to define the level of satisfaction. With softwares like this, you’ll be able to assess your customers’ satisfaction more easily.
If this dimension is successful, your customers will become ambassadors of your company. You can be sure that the customer will recommend your brand to friends and family. To get this free advertising, all you have to do is offer a service that matches your promise, and implement high-performance softwares.
This dimension refers to the most difficult stage in customer satisfaction: the buying recurrence, i.e. the intention to repurchase. Customers have many reasons for leaving your brand, even if they are satisfied with their experience of your service: the need for something new, pressure from their environment, or a better offer. Implementing a software can help you stand out from the competition by offering unique support to your customers.
Need implementations?
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The softwares that we master
An application that centralizes all the resources you need to carry out your projects. All divisions will love it: project management, development, sales, marketing, etc.
An indispensable tool for automating your processes and connecting your applications.
The most complete and intuitive office suite. It allows you to collaborate simply and efficiently, by centralizing all your tools.
This software, developed by Tooly, aims to revolutionize e-commerce for service companies.
Manage all your activities with the suite from our partner Zoho.
Modernize the way you work and transform your processes by automating tasks across your business.
Zoho One
Manage all your activities with the suite from our partner Zoho.
Modernize the way you work and transform your processes by automating tasks across your business.
Other softwares
that we master
