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Flexible Zoho support by work blocks

Zoho illustration support
Scale your Zoho tools without heavy projects or complex commitments.

Your business is evolving. So are your Zoho tools. But every improvement shouldn’t require a new project, a complex quote, and a lengthy planning phase.

With our Zoho support by work blocks, you get flexible support to continuously improve and scale your Zoho environment.

All within a simple and predictable format:

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Flexible and responsive support

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No administrative burden

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Zoho expert available regularly

Zoho illustration support
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Module adjustments
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Automations
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Functional optimizations
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Technical support

How it works

The concept is simple: you buy prepaid work blocks that you use according to your needs. Each block represents half a day of work (3 hours) with a Zoho expert, planned in advance.

Prepaid Blocks

Prepaid blocks

You choose a quarterly formula:

  • 4 blocks per quarter
  • 8 blocks per quarter
  • 12 blocks per quarter

These blocks are used to make the adjustments and improvements your business needs.

Quarterly validity

Quarterly validity

Blocks are valid for 3 months.

This period allows you to:

  • Maintain a consistent pace of improvement
  • Prioritize important requests
  • Avoid large-scale, one-time projects

Unused blocks expire at the end of the quarter.

Recurrent logic

Recurrent logic

The service operates as a quarterly subscription.

At the end of each period, the formula is automatically renewed to ensure continuity of support.

What types of requests can be handled?

Support by blocks helps cover a wide variety of Zoho improvements.

This format is particularly useful for:

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Occasional needs

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Incremental improvements

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Ongoing evolution of your system

Our experts can also offer suggestions for improvement to help you save time and optimize your processes.

CRM Adjustments
Adjustments in Zoho CRM or other modules
Creation, modification, automation
Create or edit automations
Improvement of existing processes
Improve existing processes
Configuring Dashboards Reports
Set up reports and dashboards
Functional optimizations
Functional optimizations
Zoho Training

Support designed to make your tools evolve over time

A typical project ends once delivered, but your Zoho environment is constantly evolving:
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New processes

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Team growth

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New automations

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New operational needs

Support by blocks allows you to move forward step by step, without restarting a complete project each time. This approach is particularly suitable for SMEs that want to improve their tools gradually, while remaining flexible.

Quarterly Forms

Our quarterly support by blocks formulas

Budgetary predictability

The service is offered as a recurring quarterly subscription. The blocks make it easy to plan your Zoho budget. You know in advance how many sessions are available and how many improvements can be made.

4 blocks/quarter

Ideal for:

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SMEs that want to make occasional improvements

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Businesses that want to keep in touch with an available Zoho expert

4 blocks

8 blocks/quarter

Suitable for companies that:

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Want to further automate their processes

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Have regular optimization needs

8 blocks

12 blocks/term

Designed for businesses that:

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Scale their Zoho environment quickly

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Have frequent needs for improvement or automation

12 blocks

Deadlines, planning and urgent requests

Sessions are scheduled according to your needs and the availability of the team.

Standard planning

The first sessions are usually scheduled within a period of up to two weeks.

This ensures the availability of the right resources.

Standard Scheduling

Urgent requests

Some situations may require quick intervention. In this case:

Any emergency within 48 hours

is worth a consumption of 1.5 blocks

Any same-day emergency

is worth a consumption of 2 blocks

This mechanism makes it possible to prioritize critical requests while remaining transparent about the use of blocks.

Urgent requests

Who is Zoho support by blocks for?

This service is particularly suitable for SMEs that wish to:

Scaling Zoho Gradually

Scale Zoho gradually

Rather than launching large-scale projects, you move forward through successive improvements.

Keeping in touch

Keep in touch with an available Zoho expert

You have access to a specialist who knows your environment and can intervene quickly.

Optimize their processes

Optimize their processes

Automations, CRM adjustments, and functional improvements can be achieved over time.

Avoid heavy projects

Avoid major projects

Many needs can be met without launching a full mandate.

Implementation and integration

What support by blocks doesn't include

Support by blocks is designed for continuous improvement.
However, some requests require a dedicated project.

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The complete implementation of a new Zoho tool

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A major strategic audit

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Complex development or significant integration

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The complete implementation of a new solution

In these cases, a specific quote is proposed in order to properly frame the project.

Let's set up Zoho support that fits your pace

Olivier Brassard

Let's set up Zoho support that fits your pace

You want to:

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Enhance your Zoho CRM or other modules

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Automate certain processes
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Optimize your tools gradually

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Book an available Zoho expert

Let’s discuss which formula best suits your business.

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